Can help me plan for reopening my business when it is allowed?

    Yes. The City of Tigard in partnership with the Tigard Chamber of Commerce have invited experts from Washington County public health to share with you best practices for safely reopening your business

    These sessions will cover the practical steps you can take to make sure you, your employees and your customers are as safe as possible when you reopen for business.

    Access these sessions live on the dates above via this link.

    If sessions are full, catch the live streams here:

    Tigard Chamber YouTube live stream

    What are the requirements for reopening my business?

    All businesses must follow OHA guidelines for reopening. Please visit the governor’s website for more details and sector-specific guidance. Information about Washington County's reopening status can be found here.

    When will Washington County reopen?

    Washington County officials will apply for reopening on May 22, with a goal of entering phase 1 on June 1. For the latest updates visit:  https://www.co.washington.or.us/HHS/CommunicableDiseases/COVID-19/reopening.cfm 

    Do you have any tips for applying for Paycheck Protection Program Funding

    If you have not already received PPP funding and need to apply, here are a few important things to consider in this process:

    1. Get in line quickly. The funding for this program is limited and we encourage businesses to get their applications in as soon as possible.

     2. Many lenders are capped and have allocated the maximum amount allowed. If you need help finding a lender, contact your SBDC or view the attached list of lenders consolidated by the Tigard Chamber.

     3. Be specific with your lender. This program has two primary steps when you apply: (1) your lender will review and process your application before sending it to the SBA, and (2) the SBA will review your application and allocate the funds. It is important to know where you are in this process. Ask your lender where you are in this process.

     4. You are only guaranteed to receive funds once you have a PPP number assigned by the SBA. Ask your lender if you have been assigned a PPP number from the SBA. If not, ask if you are still in line for your application to be submitted to the SBA.

    5. Remember: there is a lot of information about the PPP and EIDL programs out there, and not all of it is accurate. To make sure you have the best information, talk with an SBDC adviser.

    6. There are very specific ways this funding can be used if you are expecting to receive the maximum allowable loan forgiveness. SBDC advisers are here to help make sure you know these rules and can maximize the benefits from these programs.

    If you have previously applied for PPP, but not get funded, check with your lender as to whether you are still in line to have your application processed once funding is released, or if you need to reapply.

    Is the City of Tigard offering any grants or relief funds for businesses?

    Yes. Tigard CARES (Commercial Assistance Relief for Economic Stability) will provide financial assistance totaling up to $1,000,000 to help businesses overcome the temporary loss of revenue from the COVID-19 crisis. More information about this program can be found here.

    Aside from local funding, what other aid sources can you point me to?

    We encourage you to also apply to www.sba.gov/page/disaster-loan-applications for federal support.  We have also added a list of financial assistance resources to this page and will be adding to the list as more resources become available.

    The Federal CARES Act contains a lot of information - can you help me make sense of it all?

    This overview provides a good summary of the key points that business owners need to know, including the different types and amounts of aid available and how to apply for funding.

    All the resources for assistance are a bit overwhelming to me; can you offer any suggestions on where to even start?

    We recommend you email the Portland Small Business Development Center (SBDC) at sbdc@pcc.edu to set up a free advising session. You can also use their online intake form.  SBDC is offering online / video call advising for quick responses. The SBDC staff are well positioned to help you navigate the thorny issues of federal assistance and business advising.

    Can I apply for both the Economic Injury Disaster Loan (EIDL) and the Paycheck Protection Program?

    Borrowers can apply for both an SBA Economic Injury Disaster Loan (EIDL) and the Paycheck Protection Program loan. However, the Paycheck Protection Program loan funds and the Economic Injury Disaster Loan funds cannot be used for the same purpose. The Paycheck Protection Program loan must be used for payroll (minimum of 75% of the funds received) for it to be eligible for a forgivable loan and the remaining is used for different purposes. Borrowers who accept both loan funds should document the uses of the funds appropriately.

    Where do I submit an application for the Paycheck Protection Program (PPP)?

    Like the SBA Loan Guarantee Program, the SBA doesn’t lend money directly to small business owners for the Paycheck Protection Program. Instead, it sets guidelines for loans made by partnering lenders.

    Small businesses with less than 500 employees (including sole proprietorships, independent contractors and self-employed persons), 501(c)(3) non-profit organizations, 501(c)(19) veterans organizations, or Tribal businesses (see sec. 31(b)(2)(C) of the Small Business Act) affected by coronavirus/COVID-19 can find a lender using the SBA lender finder tool.

    Alternatively, you can contact your current bank or lender to see if they are offering PPP; or, view a list of SBA lenders on your local SBA district office website who may also be offering PPP: Portland District, page 30 (Oregon and southwest Washington).

    How do I check the status of my Economic Injury Disaster Loan (EIDL) and/or my EIDL Advance application?

    The application process for the EIDL program was updated March 30 with a new streamlined application that allows you to simultaneously apply for both the Economic Injury Disaster Loan (EIDL) and/or EIDL Advance. 

    For those who submitted a COVID-19 EIDL application prior to March 30, unless you have already been approved or are currently working with a loan officer, you should re-apply using the new streamlined application if you have not done so already The new application is streamlined and faster. 

    If you already submitted an application in the new streamlined system, keep your confirmation number handy and you'll hear from the SBA soon. You can also contact the SBA Office of Disaster Assistance Customer Service Center at 1-800-659-2955 or DisasterCustomerService@sba.gov

    Can my business stay open right now? How can I know if my business is considered "essential" or not?

    Governor Brown's Executive Order closes and prohibits shopping at specific categories of retail businesses, for which close personal contact is difficult to avoid, such as arcades, barber shops, hair salons, gyms and fitness studios, skating rinks, theaters, and yoga studios. It requires businesses not closed by the order to implement social distancing policies in order to remain open, and requires workplaces to implement teleworking and work-at-home options when possible. Complete details can be found here.

    If my business is closed, can I still go to work?

    While the Governor's order prohibits the public from congregating at a closed business, the employer may still have work to do on site. As long as employees are not conducting business that is prohibited by the Executive Order, it is okay to still be at the worksite. No “passes” or paperwork is required.

    Is there a listing somewhere of businesses that are open in Tigard? And if so, how do I get on that list?

    Yes. We are developing a crowd-sourced list of businesses that are still open on our  Shop Tigard! website, which you can add your business information to. Visit the website and add your business, or your favorite business: www.engage.tigard-or.gov/shoptigard. We are promoting this site to the public to encourage people to support local businesses during this tough time.

    How do I get questions addressed at the Washington County emergency managers meetings?

    If you have questions that you'd like addressed at the weekly Friday 3pm Washington County businesses and emergency managers teleconference update, please email them to Mike Lueck Mikel@tigard-or.gov by end of day each Thursday. 

    Are there resources available to support non-profit businesses and organizations?

    There are business assistance programs that support non-profits, including the Oregon Community Recovery Grant Program and Washington County Business Recovery.  If your organization or business is structured as a 501c3 you should also be able to qualify for the federal Economic Injury Disaster Loan (EIDL)  and the Paycheck Protection Program (PPP).  Information about both of these programs is available in the "Business Resources" section of this webpage.


    How do I apply for, or renew, my business license?

    Business License applications/renewals are still being accepted over the phone, by email and through the mail. For more information please visit: www.tigard-or.gov/business/business_licenses.php

    My company offers a product or service the government can use. Who can I talk to about offering such services or products?

    An excellent resource for businesses wanting to help out by donating or selling to the government is https://oregon-coronavirus-geo.hub.arcgis.com/. This is a page set up by the Office of Emergency Management where businesses can offer to donate or sell products by taking a survey which asks for details about products or services being offered.

    How can I donate personal protective equipment?

    Tualatin Valley Fire & Rescue (TVF&R) is encouraging residents and local businesses to consider sharing new items, including surgical masks, N95 respirators and filters, other respirators (P100s, PAPRs), face shields, splash shields, and gowns. To donate, email supply@tvfr.com to schedule a pickup or delivery.